Shipping Information
Discreet Packaging and Privacy
ChastKeep Shop is a strong advocate for personal privacy, and we do everything we can to preserve yours. We pack your order in nondescript envelopes and boxes, just like your everyday mail or packages. The name "ChastKeep" does not appear anywhere on the outside of your package or on your credit card statement.
We will do everything in our power to make it right, but ultimately, we are not responsible for lost, stolen, unclaimed, undeliverable, or undelivered packages due to address errors. If an item is marked as delivered to the correct address and you have not received it, then you, the customer is responsible. If you are concerned about package security, please be home during delivery, ship to your place of work, request your package be held at the shipment company for manual pick-up, or specify a safe location for delivery in your Address Line 2.
If you realize you've made an address error on your order, please reach out to us ASAP with your address correction and order number. If you have any questions, please contact our support: support@chastkeep.com
International orders may require a customs declaration document. We will be as discreet as possible on your declarations while simultaneously obeying the required laws.
ChastKeep Shop/KS Trading charges in United States Dollars (USD). We have a Canadian business address.
United States Shipping Information
Free United States Shipping Over $69.00
Delivered in the contiguous United States in 5-12 business days.
USA Shipping: ($0 - $68.99) - $10.00
Delivered in the contiguous United States in 5-12 business days.
Expedited: $25.00
Delivered in the United States within 2-4 business days.
Place your order before 2:45pm (ET) Monday through Friday, and we will process your order that same day. These orders are usually delivered by the United States Postal Service.
We are not responsible for any duties, VAT, customs, customs fees, currency exchange fees, brokerage fees, any additional payment card issuer fees, or taxes for orders shipped inside or outside of the United States. Orders will not be shipped until payment is received.
International Shipping Information
International Shipping (All Order Amounts) - $25.00
We're happy to ship outside of the United States for a $25 shipping fee as well. We currently ship to Australia, Austria, Belgium, Bulgaria, Canada, Croatia, Czechia, Denmark, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Jamaica, Latvia, Lithuania, Luxembourg, Monaco, Montenegro, Netherlands, New Zealand, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine, and United Kingdom with our International Shipping rates.
During checkout, you will see the specific shipping rates for your order before you place it ($25.00). We are not responsible for any duties, VAT, customs, customs fees, currency exchange fees, brokerage fees, any additional payment card issuer fees, or taxes for orders shipped inside or outside of the United States. Orders will not be shipped until payment is received.
(Due to manufacturer limitations, some products may not be available for international shipment. These products are clearly marked in the product description.)